This site contains information for Massachusetts professionals and providers who support older adults and people with disabilities.
• Professionals: Options Counselors working within the Massachusetts Aging Service Access Points (ASAPs), Area Agencies on Aging (AAAs), and Independent Living Centers (ILCs).
• Providers: Vendors and organizations delivering direct services for older adults
Use the “More For Professionals” dropdown menu (top right corner) to navigate to different sections of the site.
Contents
This blog will serve as a knowledge base and announcements platform for Options Counselors Contact Information.
On every page, the right-hand panel makes it easy to quickly access:
• Recent Posts
• Categories
• Archives
Click here for the most recent post
Contact
For any questions or further information please contact Karyn Wylie Karyn.Wylie@mass.gov
History of Options Counseling
Mandated by Massachusetts General Law Chapter 211 of the Acts of 2006 as a free short-term (30 days or less), statewide service that helps older adults and individuals with disabilities explore long-term support options.
1. Provides unbiased information and decision-making support on services like personal care, transportation, nutrition, medication management, and housing to consumers.
2. Offered in person, virtually, by phone, email or by mail, and can take place in hospitals, in the home, or anywhere in the community.
3. Goal: guide individuals and families with care choices to make informed decisions.
4. ADRC Partnerships help to access community or institutional services in collaboration with other programs as Community Transition Liaison Program (CTLP) or Family Caregiver Support Program (FCSP).