Attached is the Family Caregiver Support Program and Options Counseling Service Reporting Protocol. This document describes the process that should be used in very specific instances by staff members whose roles include that of both Family Caregiver Support Specialist and Options Counselor.
The process captures those instances when during the course of an Options Counseling session, that includes both a consumer (elder or person with a disability) and a caregiver, 15 minutes or more is dedicated to providing family caregiver support, solely. Please refer to the attachment for details.
Download FCS and OC Service Reporting Protocol 2015
Family Caregiver Support Program and Options Counseling Service Reporting Protocol